About Initial Washroom Hygiene
Servicing British businesses since 1903
Rated Excellent on Trustpilot Committed to customer service
Innovative solutions with industry leading technology
As part of the Rentokil Initial group, we pride ourselves on being a global company with a local feel. With more than 100 years in the service industry, we have always been British owned and innovative, leading to great customer relationships and a position of trust in the UK market.
We are one of the UK’s leading washroom hygiene services includes, with an extensive range of products and services that will enhance your washroom and make you compliant with key legislation.
Local and Expert Response - Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
Innovative Solutions - Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
Technology - Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
Health & Safety - A company with a ‘World Class’ Health & Safety record.
Sustainability - A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales.
Our feminine hygiene unit service gives you the confidence that your visitors have a safe and simple way to dispose of their sanitary waste.
Our fully serviced and customisable aircare range will help to ensure that the initial reaction to your premise is a positive one.
From towels to paper towels and onto high tech hand dryers, we offer a variety of products that appeal to all budgets and needs.
Our comprehensive range of serviced and non serviced bins ensure your hygiene waste is dealt with professionally and sustainably.
Whatever the size or requirements of your washroom, our innovative vending machine range has the right products for you.
The seat, cisterns, bowls and toilet paper solutions all need to be professional and hygienic to ensure comprehensive toilet hygiene. Our solutions will keep your washrooms clean for your visitors.
Reducing your water wastage is great for the environment and your utility bills. Initial’s range of water management devices can help you to keep on top of your budget and ecological impact.
Purchase our quality washroom consumables and products with quick door-to-door delivery service.
Washroom hygiene services refer to a suite of products which will help you to create a more hygienic site. These solutions cover everything from soap and sanitisers to the safe disposal of sanitary waste.
We operate throughout the country and serve some of the largest companies in the United Kingdom and around the world. We are scaled to deliver consistently high levels of service whether you are a small single site business or a multi‐site, multi‐national organisation.
On your first meeting with our local Initial Washroom Hygiene expert, you will have the opportunity to provide your exact service requirements and preferences, which we will do our best to fulfil.
Our dedicated account teams will accompany you every step of the way. We have many years’ experience migrating customers from existing providers to Initial with no disruption in service cover. We will get to know how you operate and what you require and make it our business to tailor and implement our hygiene services accordingly.
We are always available to answer your questions and respond to your needs. That’s true of everyone at Initial from account managers to service operators. Everyone on our team is dedicated to helping your business perform as well as possible.
Our expert consultants will meet with you to conduct a thorough audit of your hygiene services needs. Once we fully understand who you are and what you need, our dedicated account teams will provide a specific, fully‐quoted hygiene service recommendation, always endeavouring to meet the time frames and demands of your business.
By offering hassle free services tailored specifically to your specific needs, Initial delivers the highest levels of innovative solutions and customer care. We will install and maintain your hygiene solutions, manage your consumables, dispose of waste and ensure compliance with health and safety standards.
Contact us and we will arrange for your local hygiene team to be in touch.
An Initial Hygiene Consultant will perform a thorough inspection of your business and discuss your businesses' specific hygiene needs.
After finding out your needs, we will recommend a solution based on your specific requirements.
Following your installation, we will stay in touch to ensure our products are meeting your needs and recommend any other solutions that may be beneficial to you.
Operating responsibly is central to our business model. Whether it is environmental, health and safety, employee or customer related, we have a range of best practices which are adhered to throughout our company. For more information on sustainability, please click to visit our sustainability hub.
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