Refund Policy

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Leaders in Pest Control Services throughout the United Arab Emirates

Qualified and experienced Pest Control technicians

Innovative and Unique Treatments that resolve Pest Problems effectively

Refund Policy

Should the Company, based on the delivery confirmation of our service partner, charge a user and it turns out that the service was in fact not delivered, the Company will refund the full amount to the user. It is the responsibility of the User to ensure to bring such cases to the attention of the Company by emailing [email protected] within 24 hours of the due date of the scheduled service. "Refunds will be done only through the Original Mode of Payment”, Please allow for up to 15 days for the refund transfer to be completed.

Payment Confirmation

We accept payment by cash or through Visa or MasterCard debit and credit cards for its products and services. Services booked via the Site are also governed by the terms and conditions of respective merchant service providers. Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

Cancellation Policy

For late cancellations or change requests (late is defined as less than 2 hours before the start of the service 10% of amount will be charges as Administration charges.

No Refund Policy

Where a customer was not present to avail the scheduled service and as a consequence the service was not delivered.

Any applicable administrative charges will be communicated to the Customer at the time when the request for cancellation or changes is made.

  • Charges are deducted at the time of cancellation in case of a late cancellation and for late changes at the time of completion of the delivery of the service.
  • Charges for No Shows are applied once the Company is notified by its partner suppliers.